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Help Desk Manager- Mt. Laurel- Second Shift
Wachter, Inc. · Mount Laurel, NJ
Extracted from the posting
Base
$75,000 – $95,000
Remote
Second shift; location Mt. Laurel
Stack
ServiceNow
Help Desk Manager role on second shift at Mt. Laurel, leading multi-tier Help Desk and technical support teams across phone, email, chat, and ticketing queues. Duties include SLA compliance, coaching supervisors, workload monitoring, ITIL and ISO process compliance, and root cause analysis. Requires 5+ years of help desk leadership and ServiceNow or comparable ITSM experience.
Responsibilities:
Qualifications:
Benefits Package: Company Paid!
Compensation: USD 75 – 95 per year salary
Technologies
Job details
TypeFull-time
Work ModeOn-site
LevelSenior
Location🇺🇸Mount Laurel, NJ
Salary$75,000 - $95,000
PostedNov 06, 2026