Network Operations Analyst II
PDI Technologies · Remote US
Extracted from the posting
Network Operations Analyst II role supporting enterprise LAN, WAN, VPN, cloud, wireless, and security networks for customers. The role investigates incidents and outages, performs root cause analysis, and manages incident, problem, and change work using ITSM and ITIL processes.
Help Keep the Networks That Power Convenience Running
At PDI Technologies, we sit at the intersection of productivity and sales growth, delivering solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By connecting convenience across the globe, we help our customers operate more efficiently, make better decisions, and serve their customers faster.
We're looking for a Network Operations Analyst II to join our Network Operations team. This role is ideal for a networking professional who enjoys troubleshooting complex issues, identifying root causes, improving operational processes, and helping ensure critical customer environments remain secure, stable, and available.
You'll work closely with Infrastructure Engineers, Solutions Engineers, Project Managers, and Operations teams to support customer environments, respond to incidents, and improve network performance.
What You'll Do
What We're Looking For
How You'll Succeed
Why Join PDI?
You'll have the opportunity to work on the infrastructure that supports thousands of customer locations around the world. You'll collaborate with experienced engineers, gain exposure to cloud and security technologies, and be part of a team focused on reliability, innovation, and operational excellence while supporting PDI's mission of "Connecting Convenience."
Ready to help power convenience around the world? Apply today.
PDI Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.
