Robotics Field Service Technician
Contoro Inc. · Morgantown, WV
Extracted from the posting
Contract-to-hire field service technician in Morgantown, WV, supporting robotic unloading systems in customer warehouses. Duties include troubleshooting and repairing mechanical, electrical, and pneumatic faults, preventive maintenance, calibrations, and documentation in field reports and Jira tickets. Preferred skills include Linux, ROS, PLCs, and 480VAC systems.
Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge Robotics
At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation.
We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!
Employment Type: Contract-to-hire
Location: Morgantown, WV
Location Requirement: Local candidates only (must reside within commuting distance of the deployment site; no relocation assistance or remote work available)
Job Overview
We are seeking a hands-on, customer-focused Robotics Field Service Technician to support our robotic unloading systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery. Must be a local resident able to report on-site for the duration of the contract; this role does not offer relocation or remote work options
Key Responsibilities
- Troubleshoot, repair, and upgrade robotic systemsTroubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when neededDiagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic armsRead and understand schematics, troubleshooting guides, and other documents to isolate problemsSupport equipment upgrades and modifications
- Perform preventative maintenanceTrack and share maintenance recordsReplace worn or failed componentsPerform calibrations and daily readiness checks
- Keep detailed reportsDocument activities, repairs, and system performance through detailed field reports and Jira ticketsTrack and manage on-site spare parts and consumables to maintain adequate supply
- Maintain Customer Relations and a Safety Forward MindsetInterface directly with on-site customer staff, keeping them informed and ensuring a strong working relationshipFollow all site safety procedures, including lockout/tagout and required PPE
Required Skills & Qualifications
- Associate’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
- 2+ years of experience in Robotics or Field Service
- Ability to work independently in fast-paced environments
- Physically able to lift up to 50 lbs, stand and walk for 8-10 hours, and maneuver in and around equipment including tight spaces
- Willing to work in a warehouse environment that may not be climate controlled
- Flexible on shift coverage, including occasional overtime and on-call support as required
- Valid driver's license
- Authorized to work in the United States
- Strong communication skills
- Prior experience in a customer-facing or field service role
Preferred Qualifications
- Bachelor’s Degree in Mechatronics, Electrical Engineering Technology, Mechanical Engineering Technology, Robotics or related technical field
- Experience in automation, robotics, or warehouse operations
- Experience working on AC and DC electrical systems, specifically 480VAC systems
- Familiarity with industrial robot arms (KUKA, Fanuc, or similar)
- Familiarity with PLCs, HMIs, or servo/motor drives
- Familiarity with Jira or other ticket management system
- Familiarity with software systems especially Linux and ROS, as well as with command line interface
Contract Details
- Duration and renewal terms to be specified per engagement
- Schedule will align with on-site facility operating hours
