Senior Consultant, Data Science & AI

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The position of Senior Consultant - Data Science & AI is within the TTEC Digital Analytics team. The Analytics group is responsible for Data Science, Advanced Analytics, Generative AI, and Engineering projects that include the design and validation of predictive models, building scalable machine learning pipelines, engineering autonomous agentic workflows, and leveraging enterprise Gen AI (LLMs, RAG architectures) to convert raw, unstructured client data into actionable insights that drive strategic business decision-making.

Our Data Science & AI Consultants work directly with external clients, Data Engineers, Project Leads, and Managers on implementation, migration, and advanced analytics deployment projects.

Key responsibilities

Skills and Experience Requirements

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About Us

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.

We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

As part of our commitment to fair and efficient hiring practices, TTEC Digital uses artificial intelligence (AI) tools to help screen applications and match candidates to job requirements. These tools assist our human recruiters but do not make final hiring decisions.

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Compensation: CAD 130,000 – 160,000 per year salary