Senior ServiceNow Requirements Specialist
Jobgether · US
Extracted from the posting
Requirements specialist supporting a federal O&M and sustainment program on the ServiceNow platform. Writes user stories, acceptance criteria, and the Software Requirements Document, and supports sprint planning and backlog refinement. Covers Platform, ITSM+, HAM, and WSD capabilities.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ServiceNow Requirements Specialist based in the United States.
The Senior ServiceNow Requirements Specialist will support a federal Operations and Maintenance (O&M) and sustainment program by leading agile requirements development and management. This role focuses on understanding customer missions, identifying operational needs, and translating them into clear, actionable technical requirements aligned with the ServiceNow platform. Working closely with customer representatives, product owners, architects, and agile delivery teams, you will facilitate requirements gathering and shape user stories, acceptance criteria, and technical specifications. You will also contribute to scope definition, effort estimation, and regression testing strategies to support reliable platform enhancements. This opportunity is suited to an experienced ServiceNow professional with strong agile expertise, customer engagement skills, and the ability to operate in a federal environment.
Accountabilities
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