Service Desk Analyst
SunSource · 2301 Windsor Ct. Addison, IL 60101
Extracted from the posting
Level 1 Service Desk Analyst role supporting large organizations of 3,000 to 4,000 users, with some Level 2 experience preferred. Duties include Active Directory and Office 365 admin, user and device setup, printers, VPN/Wi-Fi troubleshooting, and Jira service requests. Okta experience is preferred for two-factor authentication.
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com
- Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
- Steady Job History- (minimum 15 months experience with 1 employer)
Technical Skills
Soft Skills
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy
