Jobgether · US
Staff Analyst owning the analytics strategy for the Customer Experience domain at an insurance company, covering onboarding, billing, retention, and cancellations. The role leads retention analysis, builds KPIs and experiment measurement, and presents recommendations to executives. Required tools include advanced SQL, Tableau, Mode, or Power BI, and Python or R.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Analyst based in the United States.
As a Staff Analyst, you will play a strategic role in shaping customer experience and driving business performance through advanced analytics and data-driven decision-making. You will own the analytical strategy for the Customer Experience domain, covering the entire policyholder journey, from onboarding and billing to retention and cancellations. Acting as the analytical subject matter expert for customer retention, you will identify business opportunities, anticipate emerging risks, and translate complex data into actionable recommendations. You will collaborate closely with Product, Engineering, Data Science, and Operations teams to influence strategic priorities and product roadmaps. This role combines hands-on analytical expertise, strategic thinking, and executive-level communication within an innovative, technology-driven insurance environment.
How Jobgether works:
We use an
AI-powered matching process
to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice:
By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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