Company Overview: 

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 1200+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team. 

Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service.  

Position Overview:

This position reports to a Systems Engineering Team Lead and will collaborate with Systems Engineers and other technical teams. This position is responsible for assisting with the maintenance, support, automation, and continuous improvement of NISC's internal systems, DevOps workflows, deployment processes, and infrastructure. Interns will gain hands-on experience working with enterprise systems, Linux environments, automation tools, monitoring solutions, and application deployment processes. Based on intern interest and business needs, opportunities may exist to explore areas such as DevOps, system administration, scripting, cloud technologies, and infrastructure operations. Adaptability and a willingness to learn are essential.

To Learn more about NISC's internships, click HERE.

**Current applications submitted will be under consideration for Summer 2027 (May - August)**

Work Schedule: 

• Hybrid from one of our office locations:
  Lake Saint Louis, MO Mandan, ND 
• Requirement: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.

Essential Functions:

• Assists with research, maintenance, and support of enterprise systems and technical workflows.
• Assists with troubleshooting technical issues and validating system changes or enhancements.
• Supports system monitoring, application deployment, and configuration management activities.
• Contributes to scripting and automation efforts that improve team efficiency and operational processes.
• Assists in maintaining and documenting DevOps workflows, system procedures, and technical processes.
• Performs quality testing and validation of infrastructure, deployment, or automation-related tasks as assigned.
• Reviews and prioritizes assigned tasks and change requests with guidance from team members.
• Ensures that all information is appropriately entered and utilized in Confluence and/or other team management tools.

Desired Job Experience:

• Strong customer orientation.
• Familiarity with Object Oriented Concepts & Languages (Java and it's frameworks, preferred).
• Strong customer orientation.
• Familiarity with Linux operating systems and command line environments.
• Familiarity with scripting or automation tools such as Bash, Python, or PowerShell.
• Familiarity with DevOps concepts, source control systems, and CI/CD processes.
• Familiarity with TCP/IP networking concepts and troubleshooting fundamentals.
• Familiarity with relational databases and database fundamentals.
• Familiarity with cloud technologies and infrastructure concepts (AWS preferred).
• Strong problem-solving skills and attention to detail.
• Strong verbal, written, interpersonal, and communication skills.
• Ability to work independently, as well as in a team environment.
• Ability to effectively adapt to change.
• Ability to interact in a positive manner with internal and external contacts.
• Ability to maintain the highest level of professionalism, ethical behavior, and confidentiality.
• Commitment to NISC's Statement of Shared Values.

NISC’s Shared Values & Competencies:

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

• Integrity – We are committed to doing the right thing – always.
• Relationships – We are committed to building and preserving lasting relationships.
• Innovation – We promote the spirit of creativity and champion new ideas.
• Teamwork – We exemplify the cooperative spirit by working together.
• Empowerment – We believe individuals have the power to make a difference.
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Desired Education and/or Certification(s):

• ​​High School diploma or equivalency required
• Pursuing Bachelor’s Degree in a Computer Science, Information Technology, Management Information Systems, Cybersecurity, Computer Engineering, or a related technical field.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.