Team leadership

• Manage the team day to day: 1:1s, onboarding, performance reviews, project assignments and capacity planning.
• Run the FDE standup and make the prioritization calls across the live customer portfolio. Decide what gets built, phased, declined or handed to Product.
• Work with Sales and Solutions Engineering on scoping and technical feasibility before commitments are made.
• Bring recurring integration needs and implementation friction to Product and Engineering, with evidence, so services work becomes product.
• Help the team get better at technical work and at communicating with customers.

Who You Are

• You have 5+ years as a Forward Deployed Engineer or in a similar hands-on, customer-facing technical role, such as Professional Services, Solutions, Implementation or Field Engineering.
• You have 2+ years managing people or leading a technical team.
• Your technical foundation is strong. You can read the code, query the data and find the bug yourself.
• You've shipped real customer integrations and migrations: APIs, enterprise systems, messy legacy data.
• You're excellent with customers. You build trust quickly, communicate proactively, and stay calm and credible when a project is going sideways.
• You've worked with customers who aren't technically sophisticated, and you adjust how you communicate without talking down to anyone.
• You can tell a customer or an AE "no" or "not yet" and keep the relationship intact.
• You want to stay hands-on, and you take the hardest problems yourself rather than delegating them.
• You see patterns. A third request for the same custom work is your cue to build a reusable solution.
• You manage scope well: clear timelines, early risk calls and honest status updates.
• You like mentoring and are rewarded by other people's success.
• You're comfortable with startup pace, unclear ownership and processes you'll write yourself.

Technical Skills

• Scripting in Python, JavaScript or Bash
• Strong SQL and relational database fundamentals
• ETL workflows and large-scale data migrations
• REST APIs, JSON, webhooks and system integrations
• AWS (S3, Lambda, IAM)
• Troubleshooting across databases, APIs, files and UI
• Day-to-day use of AI coding tools

Good to Have

• NASSCO standards (PACP/MACP/LACP) and sewer inspection data
• GIS and spatial data: ArcGIS, ArcGIS REST services
• CMMS and asset management systems: Cityworks, Cartegraph/OpenGov, Lucity, VUEWorks
• Inspection platforms: WinCan, ITpipes
• Workflow orchestration (Temporal or similar) and integration platforms (Zapier, Celigo)
• Media and large-file ingestion pipelines, SFTP and file-based exchange
• Municipal utility, public sector or infrastructure customers
• Building delivery playbooks, estimation models or services catalogs from scratch

Compensation & Benefits

• Base salary: $160,000–$190,000, plus equity
• Medical, dental, vision, basic life and 401(k)
• Unlimited PTO

This role requires about 10% travel for customer kickoffs, workshops, go-lives and team offsites.

Why Join SewerAI?

Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.

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SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.

Compensation: $160K - $190K