Security & Identity Management

• Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege
• Identify and implement security enhancements across our SaaS stack
• Partner with our Security team to drive improvement of our enterprise security posture

SaaS Administration

• Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management
• Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface
• Build automated workflows for LangSmith administration using its API paired with our automation tooling, reducing manual, toil-heavy admin work
• Help IT stay fluent across the internal tools we run and support, including the LLM Gateway. Another LangChain product.

Core IT Operations

• Provide support to employees globally across hardware, software, networking, and IT tools
• Deliver great onboarding experiences for new hires, ensuring they have the right hardware, access, and setup so they can be productive from day one 

What You'll Bring

• 5+ years of experience in IT engineering and systems administration
• Deep proficiency with Okta and Okta Workflows
• Fluency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
• Versed in the us of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
• Demonstrated ability to build meaningful automations that reduce manual work and improve IT operations
• Hands-on experience with IaC using Terraform to manage and provision IT infrastructure and applications, and comfort applying changes within an existing Terraform codebase
• Experience using coding agents (e.g. Claude Code) as part of your day-to-day engineering workflow to build and ship automation faster
• Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
• Solid understanding of MDM platforms, and ideally experience going beyond baseline MDM with fleet/configuration management tooling to manage a fleet's security and application needs
• Experience administering a large or complex SaaS stack, ideally including internal or AI/LLM-based products
• Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN) 
• Annual salary range: $150,000-$170,00 USD

Compensation Philosophy:

We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.

We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.

Benefits

Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.