Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in
Deloitte’s Fast 500
(four years running!),
LinkedIn’s Top Startups
,
Forbes’ Cloud 100
(five years running!),
Inc.’s Best Workplaces
, and the
Human Rights Campaign Foundation's Corporate Equality Index
!
About the Role
The next phase of AI development depends on infrastructure that can keep pace. As engineers and AI agents build and ship faster, configuring environments, testing changes, and accessing data need to become simpler, faster, and more reliable.
We’re looking for a Director of Cloud Platform to lead the teams responsible for Attentive’s cloud infrastructure, centralized data platforms, and database infrastructure. You’ll own the technical direction and operational health of the foundation our products run on, while raising the bar for how our infrastructure teams operate, execute, and serve the broader engineering organization.
You’ve led a high-performing engineering organization before, and you know what it takes to build one: strong managers, clear accountability, deep technical judgment, and consistent delivery. At Attentive, you’ll bring those expectations to a critical part of our platform, helping teams become more proactive, automate recurring work, and deliver improvements that accelerate the entire company.
This is a deeply technical leadership role with broad impact. You’ll guide major architecture decisions, develop engineering leaders, and partner closely with our Developer Experience teams to remove friction from development. Your work will help us move with the speed of a startup while delivering the reliability, security, and efficiency our customers depend on.
This hybrid role is based in our New York office, with in-office collaboration Tuesday through Thursday each week.
What You'll Own
