Have you got what it takes?

Required Qualifications & Experience

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent industry experience.
• 3+ years of experience supporting large-scale production infrastructure environments.
• 3+ years of hands-on Windows Server administration experience in enterprise production environments.
• 3+ years of experience configuring and supporting server hardware and operating systems.
• Experience working in fast-paced environments with changing priorities and timelines.
• Strong knowledge of Active Directory, Windows Domains, DNS, and enterprise infrastructure services.
• Experience with Windows and Linux operating system patching and maintenance.
• Intermediate Linux administration skills and practical operational experience.
• Experience following change management processes and operational governance standards.

You will have an advantage if you also have:

• Experience working within PCI-DSS, Cyber Essentials, or other regulated compliance environments.
• Experience with AWS EKS and ECS container platforms.
• Hands-on experience with infrastructure automation tools such as Chef, Ansible, or Puppet.
• Experience managing SAN and NAS storage environments.
• Experience with Okta identity and access management solutions.
• Experience supporting hardware lifecycle management and vendor coordination activities.
• Experience managing Cisco UCS environments.
• Strong AWS monitoring and infrastructure management experience.
• Experience with PowerShell and other scripting languages for automation and operational efficiency.

What's in it for you?

Join an industry-leading, global technology organization where innovation, cloud transformation, and operational excellence are at the heart of everything we do. You'll collaborate with talented professionals across multiple disciplines while gaining exposure to enterprise-scale cloud and infrastructure technologies.

At NICE, you'll have opportunities to grow your career, develop new technical skills, and contribute to mission-critical platforms that serve thousands of organizations worldwide. If you're passionate about cloud infrastructure, automation, and operational excellence, we'd love to hear from you.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors over 3 billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud, and digital technologies, NICE is consistently recognized as a market leader, with more than 8,500 employees across 30+ countries worldwide.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.

Requisition ID: 11778
Reporting into: Director, Cloud Systems Engineering, CX

Role Type: Individual Contributor

Location: UK remote

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.