What we're looking for

• A record of shipping products that improve meaningful customer or business outcomes, with a clear account of your contribution.
• Strategic thinking and strong product judgment: you can use data and customer insight to form an independent point of view, make clear trade-offs and advocate strongly for your recommendations, including with senior leaders, while changing course when evidence calls for it.
• Deep curiosity about how creators earn a living and how readers decide what to pay for.
• Analytical strength, including funnel and cohort analysis, experimentation and the ability to investigate questions directly.
• An AI-native approach to product development: you use AI tools and agents as part of your everyday workflow and can rapidly build working prototypes to test ideas and answer questions yourself.
• Strong design taste and product craft: you can recognize and help shape intuitive, polished experiences, with attention to the details that make financial products understandable and trustworthy. You may have developed this judgment at a company known for excellent design or demonstrated it through products you've built.
• Clear writing and the ability to align engineering, design, data and business partners around decisions.
• Comfort with ambiguity and limited resources, and a willingness to do the detailed work needed to ship and learn.
• Experience in payments, subscriptions, growth, commerce, marketplaces or creator products would be especially useful. Familiarity with payment providers and mobile purchase ecosystems is a plus.

Why this role

The ways people support creators are still evolving. This role offers the chance to improve a core economic relationship on Substack while developing new ways for creators to build durable businesses.

Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation range for this role is $210,000–$230,000. Final offer amounts are determined by multiple factors including candidate experience and expertise.

Substack is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity or transgender status), age, national origin, veteran or disability status. We’re seeking people passionate about enabling independent expression and building a better business model for creators. If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we’d love to meet you.

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