SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
OPERATIONS ENGINEER, SUPERCOMPUTE
This team owns 100% GPU uptime, end to end, 24/7, across both compute and facility. It owns incident response and the engineering behind it, holds central control authority from the customer back to the facility, runs day-to-day sustainment of live data halls, and leads deployment engineering for new data hall bring-up. The team will also build the automation for continuous response improvement. The team is expected to have system level knowledge about the whole datacenter site, end to end. The team engineers solutions to enable GPU uptime, working directly with technicians in the datahalls and field to execute the team’s engineering planning.
RESPONSIBILITIES:
- Own monitoring architecture, alerting, signal quality, and automation of monitoring across GPU and host telemetry (DCGM, Prometheus/Grafana) and facility telemetry (BMS, EPMS, DCIM, SCADA, CDU / direct liquid cooling)
- Own compute hardware change incorporation - physical, firmware, software
- Be part of 24/7 incident response, mitigation, and control authority - end to end - from customer impact back to the facility
- Own day-to-day site sustainment operations, including resolving issues impacting rack-level compute and facility infrastructure
- Disposition daily issues across both site operations (rack compute) and facility operations (power and cooling)
- Lead acceptance and deployment testing campaigns to bring new data halls fully online
- Develop production automation for new data hall bring-up, automation behind alerting and automated incident response
- Develop and maintain standard operating procedures and planning for facility and site technicians, including change / upgrade incorporation planning on both rack level and facility
- Own and document the live, changing state of data hall operation as new halls come online
