What We're Looking For

• 7 or more years in IT, with at least 2 leading a team or a major program.
• Strong background in corporate IT at a HQ or campus environment. You have supported execs, engineering, and business teams, and you know how a headquarters is different from a shop floor.
• Hands-on track record building AI chatbot workflows and ticket deflection flows in platforms like Serval, Moveworks, or similar. You have shipped flows that measurably cut ticket volume.
• Strong instinct for reading ticket data. You can look at a queue and tell what should be automated, what should be documented, and what should be pushed back on.
• Real experience with executive and white-glove support. You know how to move fast without making noise, and how to teach a team to do the same.
• Hands-on AV experience with conference room gear such as Crestron, Q-SYS, Logitech, or similar. You have set up rooms, tuned audio, and fixed AV under time pressure.
• Strong technical base. You have run a service desk, administered core SaaS platforms (Okta, Microsoft 365, MDM, ITSM), and shipped automation or integrations yourself.
• Track record of running an IT function that scales: SLAs, on-call, change management, asset lifecycle, and clean handoffs.
• Comfort partnering with a factory or field IT team as a secondary customer, even if HQ is your primary.
• Sharp written and verbal communicator. You can brief an exec, coach a new hire, and write a clear post-mortem in the same week.
• Steady judgment. You know when to move fast, when to slow down, and when to say no.
• Able to work on-site at our Torrance, CA HQ and surrounding locations, with occasional travel.
• Able to lift up to 50 lbs and move hardware or AV gear around the campus and event spaces as needed.

What Will Set You Apart

• Degree in Computer Science, Information Systems, or a related field.
• Prior software engineering, scripting, or DevOps background. You can build the automation, not just spec it.
• Certifications such as Crestron CTS, AVIXA CTS, or Q-SYS Level 1/2.
• Experience running IT across both a corporate HQ and a manufacturing site.
• Time spent in aerospace, defense, or another regulated environment.
• Familiarity with compliance frameworks such as ISO 27001, SOC 2, NIST 800-171, or CMMC.
• Experience building an IT team from a handful of people to a real function.

Compensation

For this role, the target salary range is $151,000 - 181,000 (actual range may vary based on experience).

This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Benefits for Full-time Employees

• Medical, dental, vision, and life insurance plans for employees
  401k
• Relocation support may be provided for certain situations, based on business need.
• Flexible vacation policy
• Equity

ITAR Requirements

To conform to U.S. Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen or national, lawful permanent resident, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Use of AI in hiring

Hadrian uses AI-assisted tools in our recruiting and hiring processes to help our team work more efficiently. This may include tools that help organize and analyze recruiting data, as well as an AI-powered notetaker that can record and transcribe interviews and help coordinate feedback. These tools support our team and are not used to make hiring decisions. All candidate evaluations and hiring decisions are performed by humans. If an interview will be recorded, you will be notified in advance and may opt out at any time with no impact on your candidacy. Candidate data processed through these tools is subject to the same protections described in our Privacy Policy.

Consideration of Criminal History

Hadrian will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable laws. We do not ask about criminal history on our application, and we do not consider criminal history before making a conditional offer of employment.

Hadrian Is An Equal Opportunity Employer

Hadrian does not unlawfully discriminate on the basis of race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental status, physical disability or any other legally protected status. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.

Compensation: $151K - $181K