At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
The application window will be open until at least October 12th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
As our Technical Program Manager, Colocation Service Delivery & Management, you will be responsible for managing the delivery and ongoing capacity management of complex, large-scale network infrastructure services, purchased from third-party suppliers nationwide.
Within the gFiber team, you’ll work cross functionally to drive the completion of complex projects with the technical operations market teams, network engineering and network acquisition teams. These projects can include assessing leased dark fiber, colocation and bandwidth requirements to support new capacity demands and understanding the terms of new contracts including delivery targets and other technical requirements. Additionally, you’ll work to refine and evolve our projects, as well as deploy new technologies to markets and communities across the US. Within your team, you’ll foster an environment of learning and growth, both directly and indirectly, helping those around you develop and hone their skills.
In this role, you’ll:
- Manage third-party vendor infrastructure delivery through build, network connectivity, acceptance, and documentation including project tracking and preparation of technical drawings and scopes of work.
- Oversee kickoff and regular project status meetings, collaborating across teams and escalating up vendor management chains when delivery time lines are at risk.
- Manage the quality of third-party leased Infrastructure documentation including accuracy and alignment between leased asset network inventory and commercial contract inventory.
- Identify opportunities to streamline processes to meet business needs and improve efficiency operationalizing solutions in partnership with cross-functional stakeholders and vendor partners.
- Manage and augment portfolio to continue to meet the ongoing needs of the business.
