What You’ll Do

• Set a clear technical strategy and roadmap across multiple teams, connecting infrastructure investments to product delivery, reliability, and business priorities.
• Raise the bar for technical quality, execution, and ownership. Define what strong performance looks like, hold teams accountable for results, and build a culture where engineers identify and solve problems proactively.
• Hire, coach, and develop strong engineering managers and senior technical leaders. Assess talent thoughtfully, address performance gaps directly, and create opportunities for your strongest people to grow.
• Build an organization that consistently delivers. Establish focused priorities, clear commitments, and effective operating practices that balance roadmap progress with production responsibilities.
• Partner with Developer Experience teams to make infrastructure easy to provision, configure, and test through reusable components, clear interfaces, and self-service workflows.
• Enable engineers and AI agents to create reproducible environments, test changes against realistic dependencies, and get fast feedback within clear access and cost controls.
• Raise operational standards across observability, incident response, service objectives, disaster recovery, and safe change management. Ensure incidents lead to lasting improvements.
• Lead complex infrastructure and database migrations with practical rollout plans, validation, and recovery paths.
• Make AWS and data platform costs visible and actionable. Improve efficiency through sound architecture, capacity planning, and disciplined vendor management.
• Stay close to the technical details. Challenge unnecessary complexity, guide consequential design decisions, and help teams resolve difficult production problems.
• Measure progress through outcomes: faster environment setup, shorter feedback cycles, fewer manual interventions, stronger reliability, and better infrastructure economics.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $260,000 - $305,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action

- Move swiftly and with purpose

Be One Unstoppable Team

- Rally as each other’s champions

Champion the Customer

- Our success is defined by our customers' success

Act Like an Owner

- Take responsibility for Attentive’s success

Learn more about

AWAKE

, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.