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On-site IT Help Desk Technician at Murgado Automotive Group's Barrington, Illinois locations, serving as first point of contact for hardware, software, account, printer, and connectivity issues. Work includes remote support via RMM tools such as ConnectWise Automate, escalation to senior IT staff, and documentation in the ticketing system. Requires 1–4 years of help desk or desktop support experience and occasional after-hours support.
IT Help Desk Technician
On-site technology support | Barrington, Illinois
About the Opportunity
Murgado Automotive Group is hiring an IT Help Desk Technician to provide responsive, hands-on technology support for users at our Barrington, Illinois locations. As a first point of contact, you will troubleshoot hardware, software, account, printer, and connectivity issues while helping keep our systems reliable and our employees productive.
Who You Are
You are a resourceful problem solver who combines technical know-how with a customer-first mindset. You communicate clearly, stay organized when priorities shift, and take ownership from initial diagnosis through resolution. You enjoy collaborating with others and identifying practical ways to improve support processes and the user experience.
What You’ll Do
What You’ll Bring
What We Offer
Ready to Apply?
If you are passionate about technology and enjoy helping people solve problems, we encourage you to apply. Submit your resume through Indeed for consideration. Qualified candidates will be contacted regarding next steps.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.
Compensation: USD 55,000 – 70,000 per year salary
