About Us
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
We are:
- Backed by a16z and Y Combinator, with $75M raised in Series A funding
- Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
- Already serving more than 20% of the auto lending industry
- Processing millions of real customer calls and transactions every day
- Fully deployed in production with major financial institutions
- Actively expanding into new financial services segments
- Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
The Role
We’re hiring a Technical Program Manager to help scale Taylor, our flagship product, as we launch with new customers - from large lenders to smaller institutions.
You’ll drive execution across key Taylor initiatives: making the platform more reliable and scalable, keeping Forward Deployed Engineers (FDEs) and product engineering aligned, and ensuring we consistently deliver new capabilities.
This is a hands-on role for someone who can participate confidently in technical conversations and bring structure to complex, fast-moving work. You’ll lead programs, not people. We don’t expect you to be an expert in every area below on day one.
What You’ll Own
- Plans for key Taylor initiatives: scope, milestones, dependencies, risks, and status
- Reliability, performance, and scalability work tied to customer launch timelines
- Intake, triage, and ownership for customer requests and field fixes across FDE and product engineering
- Feature planning, release readiness, and launch checklists
- Alignment between customer commitments and engineering delivery
- Repeatable customer onboarding and go-live playbooks
What You Bring
- Experience running complex technical programs across multiple engineering teams
