Delivery, Testing & Adoption

• Serve as the day-to-day go-between for business users and engineers, answering questions during development and resolving ambiguity quickly.
• Partner with QA on test scenarios and coordinate user acceptance testing (UAT) with business owners.
• Help business teams adopt new features through walkthroughs, release notes, and job aids.
• Own go-to-market for each release launch communications, release notes, training, and change management so business teams adopt what ships.

Product Management & Roadmap

• Own the product roadmap and backlog for your product area keep it groomed, sized, sequenced, and ready for upcoming sprints.
• Set and defend priorities based on business value, regulatory or payer deadlines, effort, and dependencies; make the trade-offs explicit to stakeholders and the AVP, Software Engineering.
• Run discovery with stakeholders and users to decide what to build next, and hold to one focused roadmap rather than many competing requests.
• Lead sprint planning, backlog refinement, and sprint reviews; accept or send back completed stories against their acceptance criteria.
• Define success measures for each release and report on adoption and outcomes, folding results and new feedback back into the roadmap.

Strategy, Metrics & Agile Delivery

• Tie the product roadmap to company OKRs and the Technology strategy show how each initiative ladders up to a measurable objective.
• Define product KPIs and success metrics, instrument them with the data team, and use the numbers adoption, usage, outcomes to decide what gets built next.
• Run agile delivery for your area and manage JIRA end to end backlog, epics, sprints, and reporting (velocity, burndown, status) keeping tickets clean, estimated, and traceable to requirements.
• Coordinate across engineering, data, QA, and outside vendors and payers managing dependencies, timelines, and hand-offs so commitments land.

Required Qualifications

• 5+ years in product management, product ownership, or senior product / business analysis on software or data projects, including writing user stories and acceptance criteria in an Agile/Scrum environment.
• 5+ years of healthcare industry experience with a health plan, MSO, ACO, value-based care organization, provider group, or healthcare technology company.
• Hands-on working knowledge of Medicare Advantage and value-based care models, risk adjustment (HCCs/RAF), quality programs (HEDIS, CMS Star Ratings), and claims, eligibility, and encounter data, including X12 EDI transactions (834, 835, 837).
• Working SQL skills for querying and validating data.
• Bachelor's degree in business, health administration, information systems, or a related field, or equivalent experience.
• Proven ability to map complex workflows and explain them simply to both business and technical audiences.
• Strong written communication requirements clear enough to build from without a meeting.
• Experience owning a backlog and roadmap in Jira, Azure DevOps, or a similar tool.
• Fluent in agile / Scrum delivery and JIRA management backlog, epics, sprints, boards, and reporting (velocity, burndown, status).
• Experience defining and tracking product KPIs / success metrics to guide decisions.

Preferred Qualifications

• Experience in Florida's Medicare Advantage market.
• Prior product manager or product owner experience, including roadmap ownership and backlog prioritization.
• Certification such as CBAP, CCBA, PMI-PBA, or Certified Scrum Product Owner (CSPO).
• Familiarity with data warehouses, BI tools, and FHIR or HL7 interfaces.
• Hands-on with Lucid (or Visio) for workflow and process mapping and Figma for mockups and prototyping.
• Design-thinking / human-centered design practice, and experience connecting product work to company OKRs.

Compensation & Benefits

• $130K base salary
• Health, dental, and vision insurance.
• 401(k)
• Paid time off and company holidays.
• Opportunity to shape the future of healthcare technology within a rapidly growing value-based care organization.

Please note: We are proud to be an equal opportunity employer, and we are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, age, national origin, citizenship status, disability, marital status, partnership status, sexual orientation, gender identity and expression, military or veteran status, or any other characteristic protected by federal, state or local law.