IT Manager at a Toronto-area industrial B2B company with under 100 employees, reporting to the Director of IT and leading the IT team as a player/coach. Owns the annual IT roadmap and budget, MSP relationship, ERP (Epicor Prophet 21, Salesforce), networking, Microsoft 365/Azure, and Teams Phone.
IT Manager
Role: Full-time, on-site (4 days/week, 1 day remote)
Location: Etobicoke, Ontario (Toronto)
Comp: $100,000-$120,000 base + bonus + benefits
A profitable, privately owned, growing B2B company in the industrial space. Proudly Canadian and entrepreneurial, serving business customers across North America.
With under 100 employees and a small, hands-on IT function, we're scaling while keeping a practical, no-politics, get-it-done culture.
Technology should make the business run better, not just keep the lights on.
This role reports to the Director of IT and mentors other IT team members. It's a player/coach role: you set the plan, advise the team and build the infra. Perfect for those who like to be close to the action, but also influence the big IT decisions. Occasional travel between our Ontario sites.
Here's how your time will generally split (actual time will vary weekly):
Note: We're planning to onboard an external MSP this year for first-response support and after-hours monitoring; you'll own that relationship and be the internal escalation point.
You're an IT Manager who never stopped being a Systems Administrator. You've led a small team, but you're equally comfortable in an ERP workflow, a network dashboard, and a Microsoft 365 tenant, and you'd rather fix it than delegate it when that's faster.
You take ownership of outcomes, explain trade-offs to leadership in plain language, and make the call on where time and money go. You document what you build, and the business trusts your judgment on technology.
Equal opportunity employer. This posting is for an existing vacancy. AI-assisted tools support our sourcing and application review; every hiring decision is made by a person. Interviewed candidates will hear back within 45 days.
Compensation: CA$100K - CA$120K
