Extracted from the posting
TL;DR
Solution Engineer role in the sales and customer success organization at Logz.io, an observability platform with 1,000+ customers. The role covers technical onboarding, POCs, architecture workshops, and upsell for enterprise customers, with work on log/metric/trace routing and agentic AI deployments. Required stack knowledge includes AWS/Azure/GCP, OpenTelemetry, and APM/tracing.
The full posting
At Logz.io, we’re redefining observability for the age of AI. Trusted by 1,000+ customers worldwide, our platform helps engineering teams monitor, troubleshoot, and secure complex cloud environments. Now, with OrionIQ, we’re taking the next step toward AI-powered observability that doesn’t just detect problems, but helps teams understand and resolve them.
The Solution Engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun.
In this role, you will partner closely with Sales and Account Managers, bringing deep technical expertise to customer engagements, POCs, and solution validation. You will play a key role in demonstrating product value, driving successful adoption, and identifying technical opportunities for upsell and cross-sell, helping expand customer usage and drive revenue growth.
- Location: Hybrid (3 days from the office)
- Workweek: Monday–Friday