Director of AI and Enterprise Architecture leading client engagements at ServiceNow/SAP/Oracle/Salesforce integrations. Maps enterprise system landscapes, translates business processes into agentic AI requirements, and guides forward-deployed engineers through production deployment. Requires 7-10 years enterprise architecture experience with deep platform knowledge and consulting background.
Director of AI and Enterprise Architecture
Remote – Western US (Pacific or Mountain time zone preferred)
Why Us
NewRocket is a ServiceNow Elite Partner and a Claude Select partner, helping enterprises reimagine how work gets done with ServiceNow and AI. We work with public and private sector organizations, including some of the world’s biggest brands, to simplify processes, remove complexity, and turn the promise of AI into measurable business outcomes. We are “Raising the Bar” in delivering technology’s promise to create new kinds of experiences for our customers.
Our Core Values: Excellence, Creativity, Integrity, Teamwork and Empathy #ExCITE. At NewRocket, these values guide everything we do: they are the foundation of our culture and define how we Go Beyond for our clients.
The Role
We're hiring a Director of AI and Enterprise Architecture to be the technical leader on our client engagements, working alongside our forward deployed engineers as they build and deploy agentic AI inside complex enterprise environments. This is a billable, client-facing consulting role.
Large enterprises don't run on one system. They run on decades of layered platforms: ERP backbones like SAP and Oracle, service and workflow platforms like ServiceNow, CRM, HR and finance suites, custom integrations, data warehouses, and the identity and security controls that hold it all together. Agentic AI only creates value when it can work safely inside that landscape: reading the right data, taking the right actions, respecting approvals and access controls, and leaving an audit trail that satisfies IT, security and compliance.
On each engagement, you're the person who understands that landscape. You map the client's systems, translate their business goals into the architecture and requirements agents need, and lead the forward deployed engineers through it as they build, so workflows make it out of pilot and into the client's production environment.
This is a billable, client-facing consulting role. You'll be embedded on customer engagements alongside our forward deployed engineers, serving as the architecture lead who helps the team navigate complex enterprise system landscapes.
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].