Field Service Engineer keeping Dexterity's robotic systems running in live customer warehouses through on-site repairs, preventive maintenance, retrofits, and hardware and software troubleshooting. Uses multimeters, oscilloscopes, Linux/UNIX CLI, logs, and networking diagnostics, and escalates critical outages. Requires up to 50% travel to customer sites.
About Dexterity
Dexterity is the enterprise Physical AI company building intelligent robots for complex industrial work.
Dexterity's Mech systems combine Foresight world model, robotics, and Physical AI platform to perform demanding logistics workflows, including trailer loading, trailer unloading, airport baggage handling, etc. at the speed, reliability, and safety levels required for high-volume operations. Dexterity's Foresight World Model powers real-time perception, planning, and execution across physical environments with the interpretability required for industrial deployment. Dexterity is headquartered in Redwood City, California.
Dexterity is backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We are a diverse and multidisciplinary team with a culture built on passion, trust, and dedication.
About the Role
As a Field Service Engineer, your primary mission is keeping Dexterity’s robotic systems running at peak performance in live customer warehouse environments. This role is focused on hands-on field servicing, preventive maintenance, physical retrofits, and rapid hardware/software troubleshooting.
You will be the primary technical point of contact on the shop floor during deployments and service calls, ensuring physical AI systems remain reliable, operational, and capable of hitting customer performance goals.
Key Responsibilities
Qualifications & Mindset
Desired Skills (Nice-to-Have)
Work Environment & Physical Requirements
Compensation
Base pay is one component of Dexterity's total rewards package, which may also include equity, comprehensive medical, dental, and vision benefits, and other compensation elements depending on eligibility.
The annual base salary range for this position is $80,000–$110,000 USD.
Actual compensation will be determined based on factors including experience, skills, and overall qualifications. Final compensation will be determined on a case-by-case basis and will also consider relevant experience and internal equity.
Equal Opportunity Employer
Dexterity is proud to be an equal opportunity employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with fairness and respect.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, ancestry, national origin, citizenship, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, medical condition, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Dexterity is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants requiring accommodations during the hiring process, consistent with applicable law. If you require an accommodation, please let us know.