Director of Product Management to set strategy and roadmap across two core SaaS products in Upshop's food retail operations platform for forecasting, ordering, production, and inventory. Leads a team of 1-2 PMs/POs and works with engineering, UX, data science, and revenue teams. Requires AI-driven feature experience and multi-product management.
Director of Product Management
About Upshop:
Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. Our unified platform simplifies and enhances daily workflows, enabling smarter, more connected operations across fresh production, inventory management, food safety, and ordering.
Trusted by over 450+ retailers and operators across 50,000+ locations globally, Upshop helps customers improve sales, reduce waste, increase operational efficiency, and advance food safety and sustainability—especially in complex, production-driven environments.
Role Overview
Upshop is seeking a Director of Product Management to oversee the strategy, development, and delivery of product capabilities across two distinct core products within Upshop’s retail operations platform. In this leadership role, you will be responsible for defining the overarching product vision and leading a small, high-performing team of 2 Product Managers/Owners to drive operational efficiency, reduce waste, and maximize profitability for grocery retailers.
You will act as a strategic bridge between executive leadership, engineering, design, data science, and revenue teams. The ideal candidate has deep expertise in enterprise SaaS environments, a proven track record of scaling product teams, managing multiple-products, and demonstrated experience of building AI driven intelligent capabilities in the product.
Key Responsibilities
Portfolio Strategy & Leadership:
Product Development & Delivery Oversight:
Market, Customer, & Stakeholder Engagement:
Innovation & Technical Architecture Alignment:
Qualifications
Required Experience:
Technical & Innovation Competencies:
AI & Analytics: Hands-on fluency with AI-enabled tools, and the judgment to guide teams in designing AI-driven features that solve real customer problems. You define the analytics and success metrics that prove the value and ROI our products deliver.
Preferred Experience:
Working Relationships:
This role collaborates closely with:
The estimated pay ranges for this role are as follows:
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.