Customer Data Operations Analyst role building the data foundation linking customer platform usage to measured value. Work centers on SQL, data modeling, and customer-facing reports and dashboards, sitting across Customer Success, Product, Data Science, and GTM Operations. Stack includes SQL and existing data infrastructure; role partners with Data Science and Data Engineering on data models and transformations.
About Us
Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.
We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.
We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.
About the Role
Fieldguide is looking for a Customer Data Operations Analyst to help build and operationalize the data foundation that connects how customers use Fieldguide with how we measure, understand, and communicate the value they receive from the platform.
This role will sit at the intersection of Customer Success, Product, Data Science, and GTM Operations, translating real-world customer needs into scalable data models, trusted reporting, and actionable insights. The role will combine strong SQL and analytics capabilities with hands-on data modeling and reporting, ensuring customer data is accurate, accessible, and built to scale.
While this role will participate in select customer meetings, QBRs, and onsite engagements to understand reporting requirements firsthand, the majority of the role will be hands-on—developing and customizing reports, querying and validating data, building and maintaining data models, and addressing gaps in the underlying data infrastructure. You will then partner with Product and Data Science to ensure the right information is captured, structured, validated, and surfaced consistently.
The goal is to create a trusted customer data foundation that enables Fieldguide and its customers to answer critical questions around product adoption, engagement, efficiency, time savings, ROI, value realization, and business outcomes.
What You'll Own
What Success Looks Like
Success in this role means Fieldguide has a trusted, scalable customer data foundation rather than relying on fragmented or one-off analysis.
What We're Looking For
Nice to Have
More about Fieldguide:
Fieldguide is a values-based company. Our values are:
Some of our benefits include:
Compensation: $145K - $175K
