Owns the reference architecture for OpenLoop's business systems, covering NetSuite, Atlassian Jira and Confluence, Okta, Google Workspace, and Slack Enterprise Grid. Designs integrations using iPaaS tools, REST/GraphQL APIs, and webhooks, and owns SSO, SCIM, and access-control architecture for SOX, HIPAA, and SOC 2 compliance. Reports to the Director, Business Applications and works with Finance, People, RevOps, and Clinical Operations.
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
The IT Business Systems Architect designs, governs, and evolves the enterprise application ecosystem that runs OpenLoop's business operations. You will own the end-to-end architecture across our core SaaS stack; including NetSuite, Jira, Confluence, Okta, Google Workspace, and Slack. You will partner with Finance, People, Revenue, Clinical Operations, and Engineering to ensure our systems are secure, integrated, scalable, and audit-ready.
This is a hands-on architect role. You will set standards, but you will also design integrations, model data flows, and steer implementations from discovery through hypercare. You will report to the Director, Business Applications and work closely with the VP, Enterprise Technology and the AI Program team to embed automation and AI into how OpenLoop runs.
Architecture & Strategy
Systems Ownership
Delivery & Operations
Collaboration & Leadership
Required
Preferred
In addition, for salaried positions you would also be eligible for:
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.