Sustainable Talent is partnering with NVIDIA, a global leader that has been transforming computer graphics, PC gaming, and accelerated computing for over 25 years. We are now looking for a Senior ServiceNow HRSD Developer to support Nvidia's growing team.
This is a full-time (W-2) contract role based in Santa Clara, CA-Hybrid. We offer competitive pay $70/hr - $105/hr based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture! We are seeking a Senior HR Service Delivery (HRSD) Developer- ServiceNow to lead the design, architecture, development, and deployment of scalable HR solutions on the ServiceNow platform. This role will serve as a technical leader for HRSD initiatives, partnering closely with global HR stakeholders, IT teams, and vendors to deliver innovative employee experiences and drive HR process transformation.
The ideal candidate will bring deep expertise in ServiceNow HRSD, HR systems integrations, and platform architecture, while helping shape the future roadmap for AI-enabled HR service delivery. This individual will provide technical leadership, recommend best practices, and ensure solutions are scalable, maintainable, secure, and aligned with enterprise standards.
Responsibilities
- Architect, design, develop, and configure scalable solutions within ServiceNow HRSD, including Case & Knowledge Management, Employee Service Center, Onboarding, Offboarding, and Lifecycle Events.
- Serve as the technical lead for HRSD initiatives, providing guidance on solution design, architecture decisions, technical feasibility, and implementation strategy.
- Partner with global HR and IT stakeholders to analyze business needs and define technical solutions that align with best practices and long-term strategy.
- Design and implement integrations between ServiceNow HRSD and enterprise HR systems, coordinating with system owners to ensure reliable and scalable solutions.
- Collaborate with IT partners when issues or enhancements affect the broader ServiceNow platform, ensuring alignment with enterprise-wide governance, security, and system architecture.
- Explore and implement efficient workflows using Flow Designer, Business Rules, UI Policies, Integration Hub, and ServiceNow APIs, ensuring solutions are scalable, maintainable, and aligned with business needs.
- Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities to enhance employee self-service, streamline HR workflows, and improve HR case resolution.
