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Staff Product Manager at Flip, a B2B AI customer support automation company. Working on complex product areas spanning voice, AI agents, and enterprise workflows with direct client engagement. Technical role requiring SQL, APIs, and prototyping skills, shipping weekly with a 100+ person team.
TITLE: Staff Product Manager
REPORTING TO: CTO
LOCATION: Brooklyn, NY OR Marina Del Rey, CA (Onsite Monday - Friday)
Who Is Flip?
There are 3 runaway categories in B2B AI — coding, legal, and customer support. We're at the center of the third, with a one-of-one market position and hundreds of diehard fan clients, from Under Armour to Tory Burch to some of the largest healthcare institutions in the country.
The market is dividing into two camps: generic tooling-and-FDE players building custom agents from scratch, and industry-specific solutions winning on client love due to speed of ROI. We're firmly the latter. Retail and healthcare alone represent $5B+ TAMs each, and we're still early.
We built the company on a simple idea: the best way to grow is to have a reference list as long as your customer list. We're a team of 100+ now, with offices in NYC, LA, and the UK. Many people here will tell you it's the best place they've worked and the hardest they've worked. Both are true.
You’ll work on problems like:
Day-to-Day
Nice to Have
More About Us
#FlippinLegend
Final compensation may vary based on location, experience, and qualifications. This role is also eligible for equity, in accordance with company policy, and subject to board approval.
Compensation Range:
$150,000
—
$265,000 USD
Our customers span the globe, and so do our offices. Flip is committed to providing equal employment opportunities for all employees, applicants, and covered individuals regardless of protected characteristics. We want our company to be as diverse and inclusive as our customers.
