Owns the customer lifecycle from contract through delivery for AEye's sensor product lines, acting as day-to-day program lead and internal owner of customer commitments. Manages roadmap-driven customers and contract-driven space and government programs with milestone reviews, change control, and flowdown requirements. Coordinates with Field Engineering, Engineering, Operations, Legal, and Finance, using Jira and Confluence.
Customer Program Manager
Location: Pleasanton, CA (hybrid, in-person at our Pleasanton office)
Reports to: Manager, Customer Programs & Field Engineering
Type: Full-time
Compensation: $130,000–$160,000 base, plus Bonus & RSUs
About the Role
AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.
Key Responsibilities
Customer Program Ownership
Partner and Supplier Coordination
Business and Financial Coordination
Process and Cross-functional
Required Qualifications
Preferred Qualifications
