Senior Product Engineer owning payments risk systems at WeTravel, where the company is merchant of record and bears chargeback exposure on trips booked far in advance. The role covers organizer assessment, dynamic payout holds and reserves, and a unified exposure and dispute view, working with Product, Payment Operations and KYC/Verification. Stack includes React/TypeScript, Ruby on Rails, Kotlin microservices on Kubernetes, and multiple databases including MongoDB, Postgres and Snowflake.
Hi! 👋 I’m Ismayil, Engineering Manager for Team Payments at WeTravel.
We are the merchant of record for payment acceptance on our platform. When a trip does not happen, the chargeback lands on us, not the trip organizer. A trip can be booked today and depart 18 months from now, so our exposure on it stays open that entire time. That is a different shape of risk from most payments work, and I am hiring an engineer to own it. You would join a team of 10+ engineers and work every day with our Product, Payment Operations, and KYC/Verification team.
Think of the most incredible adventures imaginable: trekking to Machu Picchu, cycling through Tuscany, or going on a safari in Kenya. For years, the small businesses and local experts who run these trips have been stuck using messy spreadsheets, countless emails, and complicated payment methods.
WeTravel is changing that. We build the tools that empower any entrepreneur to launch and grow their own travel business. Our platform makes it simple for organizers to create beautiful trip proposals, securely process payments, and manage their customers, so they can focus on what they do best: creating amazing experiences.
This is one of the last great frontiers of travel to come online, and as the category leader, we are at the forefront of this change. Last year alone, our platform was trusted by 8,000 organizers to lead over a million travelers on adventures in 150+ countries. Now, we’re on an exciting journey to grow from powering $2B to $10B in travel experiences per year.
We believe that every trip, when done right, can be a force for good - and we’re building the engine to make more of that possible.
Every organizer collecting payments on WeTravel passes through a series of decisions: whether they can sell their trips and products here, how much of their payout we hold back and how quickly we release it, and what happens when a good account starts going bad. Today these decisions are still largely manual and they will not scale to $10B. Your job is to make them sharper and faster, and to take the manual work out of them. You will own the systems behind them.
Some major problems worth solving:
What you’ll do day-to-day:
Basic qualifications:
Preferred qualifications:
WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!