Who You Are

• You are a senior software engineer with strong backend and distributed-systems experience, and you enjoy owning systems across their full lifecycle—from architecture and implementation through launch and operations.
• You are an owner-operator who is comfortable with on-call, incident response, debugging, root-cause analysis, and the follow-through required to prevent recurring failures.
• You are a learn-it-all who can develop enough fluency in ML systems to ask strong questions, clarify interfaces, evaluate trade-offs, and help model owners bring their work safely into production.
• You practice effective communication: you write clear technical proposals, make risks and decisions visible, and explain complex system behavior to technical and non-technical partners.
• You lead at all levels by staying hands-on while creating leverage through reusable patterns, thoughtful code reviews, pairing, mentoring, and practical improvements to the team’s engineering workflow.
• You care deeply about privacy, security, auditability, and the safe handling of sensitive healthcare data.

Basic Qualifications

• 3+ years of non-internship, full-time professional software engineering experience.
• 3+ years designing, building, and operating backend or distributed systems in production, including experience participating in on-call and incident response.
• Demonstrated experience deploying and operating ML- or AI-backed services in production, with strong proficiency in Python and at least one production backend language such as TypeScript/JavaScript, Go, Java, or Kotlin.

Preferred Qualifications

• Experience building or operating MLOps or ML platform capabilities, such as inference pipelines, model registries, deployment automation, monitoring, evaluation integration, or automated retraining.
• Experience with online inference, batch scoring, recommendation systems, ranking, propensity models, or send-time optimization.
• Experience with AWS and production technologies such as Kubernetes, Docker, Kafka, PostgreSQL, Airflow, Databricks, MLflow, or equivalent systems.
• Experience with workflow orchestration and long-running state, including Temporal, Step Functions, Cadence, or a comparable system.
• Experience building observability for ML systems, including data quality, feature freshness, model behavior, prediction quality, latency, errors, and cost.
• Experience partnering with ML Scientists or Data Scientists to define production interfaces and operate models without owning model research or training.
• Experience integrating generative AI, LLMs, retrieval, agents, or model evaluation into production products.
• Experience in healthcare, digital health, fintech, or another regulated or data-sensitive domain; familiarity with PHI, HIPAA, or comparable privacy constraints.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.

What You’ll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development.
• Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].

Compensation: $164.8K - $247K