Join Contoro Robotics – Revolutionizing Warehouse Automation with Cutting-Edge Robotics
At Contoro Robotics, we're on a mission to solve labor challenges through advanced robotic solutions. Headquartered in Austin, TX, our fast-growing startup is transforming the supply chain industry with our flagship warehouse automation technology. Our team is made up of top-tier experts in robotics, AI, and logistics, working together to push the boundaries of automation.
We’re looking for talented and ambitious individuals to join us on this journey—helping shape the future of robotics while growing alongside a world-class team. If you're passionate about innovation, problem-solving, and making a real-world impact, we want to hear from you!
Employment Type: Contract-to-hire
Location: Morgantown, WV
Location Requirement: Local candidates only (must reside within commuting distance of the deployment site; no relocation assistance or remote work available)
Job Overview
We are seeking a hands-on, customer-focused Robotics Field Service Technician to support our robotic unloading systems in real-world warehouse environments. This role involves operating robotic systems, providing on-site technical support, and maintaining strong communication with customers. You will be the face of our company on the ground, ensuring reliable operation and excellent service delivery. Must be a local resident able to report on-site for the duration of the contract; this role does not offer relocation or remote work options
Key Responsibilities
- Troubleshoot, repair, and upgrade robotic systemsTroubleshoot electro-mechanical issues in real time and restore the system to operational condition with minimal downtime, escalating to remote engineering support when neededDiagnose and repair mechanical, electrical, and pneumatic faults, including work on sensors, motors, and robotic armsRead and understand schematics, troubleshooting guides, and other documents to isolate problemsSupport equipment upgrades and modifications
- Perform preventative maintenanceTrack and share maintenance recordsReplace worn or failed componentsPerform calibrations and daily readiness checks
- Keep detailed reportsDocument activities, repairs, and system performance through detailed field reports and Jira ticketsTrack and manage on-site spare parts and consumables to maintain adequate supply
- Maintain Customer Relations and a Safety Forward MindsetInterface directly with on-site customer staff, keeping them informed and ensuring a strong working relationshipFollow all site safety procedures, including lockout/tagout and required PPE
