Senior product designer for Ajax, which passively captures and prepares time entries for lawyers, accountants, and consultants. The role covers user research with lawyers and firm admins, defining trust loops, and designing a firm intelligence platform on top of timetracking. The designer is expected to ship work to live users, working alongside engineers.
What we’re building
White collar businesses depend on fragile, time consuming data entry to plan, record, and execute work. Client services firms (~$10B TAM) are especially dependent on this broken process: lawyers, accountants, and consultants need to faithfully track their time in order to get paid. Lawyers spend up to an hour per day tracking their time, and fail to account for up to 20% of their work.
Ajax frees hardworking professionals to do their jobs by passively capturing, analyzing, and preparing the reports they owe their boss/client/whoever.
Our results speak for themselves:
Designing this well is unusually hard. Our system is fundamentally cooperative; the product must fold into our users’ daily habits while fading into the background and - eventually - eliminating the task of timekeeping altogether.
The Role
Working at Ajax
Here’s a real sprint we had in November:
Roger slept through his alarm and joined standup
Innovation that excites from Brandon
Tyler can be a lot