Regional Stakeholder & Partner Support

• Serve as a technical advisor during partner meetings, workshops, pilots, and technical discussions.
• Support strategic and pre‑sales conversations requiring technical clarity on integration approaches or KPIs.
• Participate in deployment sequencing, readiness reviews, and regional launch planning activities.

Continuous Improvement & Partner Experience

• Recommend improvements to partner integration processes, readiness dashboards, documentation, and testing frameworks.
• Ensure consistent application of best practices while accommodating regional requirements.
• Contribute to enhancements that improve partner onboarding efficiency and operational outcomes.

Qualifications

Education

• Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, Computer Science, or a related field.
• Advanced degree or specialized telecom certifications are a plus.

Experience

• A minimum of 5–8 years of experience in telecom integration, partner technical operations, solution engineering, or network deployment.
• Experience working with mobile network operators, telecom vendors, or network operators in Africa.
• Proven experience coordinating multi‑market technical readiness or integration programs.

Preferred Qualifications

• Experience with satellite‑enabled network integrations.
• Exposure to multi‑vendor or multi‑operator environments.
• Familiarity with regional regulatory or deployment considerations in Africa.

Soft Skills

• Strong interpersonal and stakeholder management skills across technical and leadership audiences.
• Proven ability to collaborate effectively within cross‑functional and geographically distributed teams.
• Excellent written and verbal communication skills in multicultural and multilingual environments.
• Structured problem‑solving skills with clear articulation of risks, mitigations, and technical decisions.
• Meticulous attention to detail to ensure accuracy in documentation and readiness reporting.

Technology Stack

• Telecom monitoring, diagnostics, and signaling analysis tools.
• ITSM and ticketing platforms (e.g., Jira, ServiceNow, or similar systems).
• KPI dashboards and data visualization tools (e.g., Grafana, Kibana, Power BI).
• Collaboration and documentation tools (e.g., Confluence, SharePoint).
• Basic familiarity with scripting or automation tools (e.g., Python, Bash) is a plus.

Physical Requirements

• Ability to work in a standard office or remote environment and use a computer for extended periods.
• Ability to collaborate across time zones with stakeholders in Africa & US.
• Willingness to travel within the region for partner workshops, testing cycles, and integration reviews as needed.

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.

AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.