Jobs | Devgigs

Call Center Operator - Night Shift

Spry Methods · 🇺🇸 Nashville, TN · posted today

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Extracted from the posting

Base

$35,360 – $37,440

Remote

Rotating 4x10 night shift, 8:30pm-7:00am

Visa

U.S. citizen or green card holder required

Stack

Microsoft Windows, Microsoft Office, Microsoft Teams, Microsoft SCCM

TL;DR

Night-shift Tier 1 IT call center operator handling government end-user requests by phone, email, chat, and ticket. Work includes password resets, account unlocks, software and hardware troubleshooting, and routing unresolved tickets to Tier 2/3 in an ITSM system. Requires Public Trust eligibility and one year of help desk or customer service experience.

The full posting

Company Overview

Spry Methods is a proven provider of mission-focused technology, cybersecurity, and program management solutions supporting critical Federal missions. We specialize in delivering integrated, high-impact solutions across cyber operations, enterprise resource management, and mission support services. Our culture emphasizes collaboration, accountability, and innovation - empowering our teams to deliver meaningful outcomes in complex, high-security environments.

Who We're Looking For (Position Overview)

What Your Day-To-Day Looks Like (Position Responsibilities)

What You Need to Succeed (Minimum Requirements)

Ideally, You Also Have (Preferred Qualifications)

Compensation: USD 17 – 18 per hour wage

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Call Center Operator - Night Shift

Extracted from the posting

TL;DR

The full posting

Who We're Looking For (Position Overview)

What Your Day-To-Day Looks Like (Position Responsibilities)

What You Need to Succeed (Minimum Requirements)

Ideally, You Also Have (Preferred Qualifications)